Frequently Asked Questions

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We remain open & here for you.

We have increased our  infection control standards.  Some of these practices include:

          • Frequent disinfecting and wipe down of treatment surfaces
          • Thorough cleaning and disinfection of equipment and rooms
          • Practitioners wearing medical face masks
          • Frequent cleaning of all high touch areas with high grade disinfectant, including reception surfaces, door handles, light switches and treatment areas.
          • Requesting all patients to use the hand sanitiser provided upon entry into our reception areas
          • Disinfecting all used linen every day
          • Screening every patient before arrival for COVID exposure
          • Thorough screening of every patient for respiratory symptoms/ COVID risk
          • Asking patients to use elbows/ feet/ paper towel for door handles/ taps etc
          • Social distancing in our waiting area
          • Removal of all waiting room magazines & books
          • Asking patients to wait in their cars until their booked appointment to avoid extra people in the waiting area
          • Asking people to pay via PayPass

If you have any questions, please don’t hesitate to call us on (03) 9486 5966.

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